Gundersen Lutheran

Gundersen Lutheran
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Basic Information

Pectus Age Group Served

Contact Information

City
La Crosse
Phone
(800) 362-9567, ext. 52331

User reviews

2 reviews
Overall rating
 
9.6
Ease of Scheduling Surgery
 
10.0(2)
Help With Understanding Your Insurance Coverage
 
9.3(2)
Non-nurse Staff was Courteous and Helpful
 
10.0(2)
Nurses were Caring and Helpful
 
10.0(2)
Nurses were Quick to Respond
 
9.3(2)
Rooms were Clean and Comfortable
 
9.0(2)
Pain Relief was Quick and Available
 
9.3(2)
Would Recommend to Others
 
10.0(2)
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Top Notch Hospital!
Overall rating
 
10.0
Ease of Scheduling Surgery
 
10.0
Help With Understanding Your Insurance Coverage
 
10.0
Non-nurse Staff was Courteous and Helpful
 
10.0
Nurses were Caring and Helpful
 
10.0
Nurses were Quick to Respond
 
10.0
Rooms were Clean and Comfortable
 
10.0
Pain Relief was Quick and Available
 
10.0
Would Recommend to Others
 
10.0
Gundersen Lutheran is an extremely wonderful healthcare system! Every individual I spoke with--from financial assistants, to receptionists, to CNAs and nurses--was especially competent, helpful, and kind. My surgeon could not have done his work without such an exceptional team alongside him. My family and I were treated with the utmost care and compassion every step of the way.

The day of surgery progressed without a hitch. The surgery ahead of me cancelled the night before and they were quick to call me to ask if I would like to move up my surgery time. I only experienced high levels of pain twice and was immediately attended to. Otherwise I was very comfortable and I attribute this to the high level of attention from the nursing staff. I rarely had to use the call light as someone was checking on me every 45 minutes or so. Communication between my care team and I was superb.

Gundersen added a beautiful new building onto their facility in January 2014, and this is where I went through preop, surgery, and recovery on the pediatric unit. The technology and building was impressive, but nothing spoke more loudly than the compassionate and wonderful staff.

To see pictures of the new building, here is the link. http://www.gundersenhealth.org/legacy-building/image-gallery/photo-gallery

Your Pectus Information

Condition
Pectus Excavatum
Pre-Surgery Haller Index
4.8
Procedure
Nuss Procedure
Current Bar status
Bars still in
Date of initial surgery/procedure
October 01, 2014
Require 2nd surgery/procedure?
No
Age at time of surgery/procedure
28
Covered by Insurance?
Yes, 100%
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33 year old Nuss Surgery at Gundersen Lutheran to correct Pectus Excavatum
(Updated: February 28, 2012)
Overall rating
 
9.2
Ease of Scheduling Surgery
 
10.0
Help With Understanding Your Insurance Coverage
 
8.5
Non-nurse Staff was Courteous and Helpful
 
10.0
Nurses were Caring and Helpful
 
10.0
Nurses were Quick to Respond
 
8.5
Rooms were Clean and Comfortable
 
8.0
Pain Relief was Quick and Available
 
8.5
Would Recommend to Others
 
10.0
The staff at Gundersen Lutheran was great; from the surgeons all the way down to housekeeping. They did everything possible to keep me comfortable. They were very cordial. The only thing that made my stay a little difficult was having double occupancy rooms. Most of the time I was there, I had a roommate. Whenever he was woken up in the middle of the night, I woke up, and vice versa. It made things tough. Gundersen is in the process of building a new facility and will not have double occupancy rooms once the new building is completed. It will be a couple years before it is completed though.

Your Pectus Information

Condition
Pectus Excavatum
Pre-Surgery Haller Index
3.8
Your Surgeon
Procedure
Nuss Procedure
Current Bar status
Bars still in
Date of initial surgery/procedure
February 08, 2012
Length of time since initial surgery/procedure
15 days
Require 2nd surgery/procedure?
Yes
Date of 2nd Surgery
February 13, 2012
Age at time of surgery/procedure
33
Days in Hospital
8
Covered by Insurance?
Yes, 100%
Highest Pain Level Experienced
10
Would you do it again?
yes
H
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